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Privacy Policy

StormShine Academy LLC (“Company”, “we” or “us”), the operator of this web site, is committed to preserving the privacy of those who visit our www.StormShine.com site (“Site”) and use our services. This document outlines how we gather and utilize your information obtained during your visit to the Site and/or use of our services. This Privacy Statement applies to all users of our Site and services and covers what information we collect, why we collect it, how we use the information, and instructions and options to access that information. This Privacy Policy does not cover information collected on sites, applications, destinations, or services linked to from our Site and services that we do not own or control.

 

By using our Site and services you consent to our collection, use, disclosure and retention of your personal information as described in this privacy policy. If you do not agree to this privacy policy, please do not use our Site or services. 

 

 

INFORMATION WE COLLECT

 

Information Voluntarily Provided

 

When using the Site and/or services, we may collect, use, share, store, and transfer the following categories of personal information about you, which you may voluntarily provide to us: 

  • Account and Registration Information – name, address, telephone number, title, birth date, employment history, billing, user name, password, and any other information you provide to our staff

  • Personal Profile or Service Information - Site profile personal preferences, personal profile information such as areas of interest, goals, issues, physical characteristics, photographs, biographical, beliefs, health information and/or demographic information 

  • Payment Information – credit card/bank billing information for payment processing

  • Site Interaction Information – communications to us via our Site, such as by email, blog, uploads, notifications, and other communications

  • Marketing and Communications – your preferences and/or explicit consent in receiving marketing and other communications from us

  • Social Media Accounts – communications and other content provided to us as a result of your communications via your social media accounts

  • Medical Information - medical history, present symptoms, conditions or treatments, and any other medical and health information you or your healthcare provider choose to provide to us

  • Purchase History – your service purchase and attendance history

 

Information Automatically Collected

When using the Site and/or services, we may automatically collect, use, share, store, and transfer the following categories of personal information about you: 

  • Cookies – We and/or our third-party service providers may automatically collect technical information about your equipment, browsing actions and patterns such as IP host address, pages viewed, browser type, duration and frequency of visits, and other data. We collect this information by using cookies, server logs and other similar technologies. You can control cookies through your browser settings and other tools.

  • Other Tracking Technologies – We and/or our third party service providers may automatically collect Technical Information about your equipment, browsing actions and patterns such as IP host address, pages viewed, browser type, duration and frequency of visits, and other data via pixels, beacons, and mobile application identifiers to help us recognize you across different sites and services, improve your experience, increase security, measure use and effectiveness of our services, and serve advertising.

  • Social Network Integration.  If you choose to access, visit and/or use any third party social networking service(s) that may be integrated with our Site and/or services, we may receive your data that has been made available to those services, including information about your contacts on those services.  For example, some social networking services allow you to push Content from our Service to your contacts or to pull information about your contacts so you can connect with them on or through our Site and services. This information varies and is controlled by that service or as authorized by you via your privacy settings at that service.

 

 

HOW WE USE PERSONAL INFORMATION

 

We use your information in the following ways:

 

Identity & Contact Information

  • Register you for a specific service 

  • Send you service messages by email, SMS or otherwise, such as service updates

  • Create and manage your account

  • Provide customer care and support

  • Confirm your identity for security purposes

  • Provide you with marketing (subject to your consent)

  • Inform you of products and services of our partners or other third parties from time to time 

  • Direct you to the right part of the website

  • Communicate with you

 

Financial Information

  • Process payment and/or issue refunds

  • Fraud prevention and detection

 

Transaction Information

  • Provide you services 

  • Provide customer care and technical support

  • Customize and enhance our services for you

  • Internal purposes such as auditing, data analysis, and research to improve our services and communications

 

Technical & Usage Information

  • Improve our Site 

  • Evaluate the effectiveness of our marketing initiatives and channel partnerships

  • Provide aggregate trends to our third parties

  • Keep our Site safe and secure

  • Customize and enhance our services for you

  • Provide customer service and technical support

  • Manage our services administration and management

 

Profile Information

  • Customize and enhance our services for you

  • Make suggestions and recommendations to you about goods or services that may be of interest to you

 

Marketing and Communications Information

  • Send you information by email, SMS, post, or otherwise, about our services

  • Administer surveys, sweepstakes, promotions, contests, giveaways and/or events sponsored by us or our affiliates

 

Contact History

  • Provide customer care and support

 

Social Information

  • Enable you to share stories and services if you choose to

 

SHARING OF YOUR PERSONAL INFORMATION

 

Except as expressly set out in this policy, we will not sell, distribute or lease your personal information to third parties unless we have your explicit consent or are required by law to do so. However, as an essential part of our provision of services to you, we share your information with the following categories of affiliates:

 

  • Professional service providers, such as payment and scheduling service providers; technical consultants; auditors; other third parties who make our Site and services available, enhance its functionality, and/or provide associated services and/or who deal with you in delivering content, samples, products, gifts and prizes; and/or advertising partners and website hosts who help us run our business

  • Local, state or federal law enforcement officials as required by law

  • Fraud prevention agencies in response to suspected fraud, harassment, physical threats, or other violations of any law, rule or regulation, the Site rules or policies, or the rights of third parties 

  • Companies approved by you such as social media sites

  • Other business entities as successors or in contemplation of a merger or acquisition

 

USER GENERATED CONTENT, BLOGS, FORUMS, PROFILES, SURVEYS, REVIEWS ARE NOT PRIVATE

 

You may choose to publicly disclose personal information about yourself and others in the course of (i) contributing user generated content (such as blog posts and comments, forum posts, surveys, reviews, etc.), (ii) communicating with others in our online forums, communities, or chat rooms, (iii) creating user profiles for public view, or (iv) posting images, photos, or videos. BE AWARE, information that you voluntarily disclose in any of these areas of our sites or services is unencrypted, public information and, therefore, there can be no expectation of privacy or confidentiality, except if the terms of use of the site or service specifically limit use of the content, and we are not responsible for the personal information you choose to make public in any of these areas. 

  

HOW TO OPT-OUT OF MARKETING MESSAGES FROM US

 

If you do not wish to receive future marketing or other commercial messages from us, simply follow the unsubscribe instructions contained within the message you receive. Please note that you may continue to receive certain communications from us that are necessary for the services, such as event notifications, invoices, technical notices, updates, security alerts, and support and administrative service notices.

 

STORING PERSONAL INFORMATION

 

We retain your personal information while your account is active or as needed to provide you services. Additionally, we may retain personal information even after your account has been closed if retention is reasonably necessary to comply with our legal or regulatory obligations, resolve disputes, prevent fraud and abuse, enforce our Terms of Use or any other contract entered into between you and us, or if it is not technically feasible to delete your personal information.

 

DATA SECURITY

 

Security Measures
We are committed to ensuring that your information is secure. To this end we continuously implement and update administrative, technical, and physical security measures to help protect your information against unauthorized access, loss, destruction, or alteration. Some of the safeguards we use to protect your information are firewalls and data encryption, and information access controls. In addition, all payment transactions are encrypted. Our payment form communicates directly over TLS 1.2 channels to encrypt your credit card information when you process payments through our Site. For your added security all online payment transactions are processed automatically by a third-party processor, thus we are not party to your personal credit card or bank details. 

If you know or have reason to believe that your Site account has been lost, stolen, misappropriated, or otherwise compromised or in case of any actual or suspected unauthorized use of your Site account, please contact us.

 

No Liability for Breach

Because no data transmission is completely secure, and no system of physical or electronic security is impenetrable, we cannot guarantee the security of the data that you send to us or the security of servers, networks or databases, and by using the Site and/or our services you agree to assume all risk in connection with your data.  We are not responsible for any loss of such data or the consequences thereof.

 

Breach Notification

In the event that we believe the security of your data in our possession or control may have been compromised, we may seek to notify you. If notification is appropriate, we may notify you by e-mail, telephone call or other reasonable means. 

 

POLICY MODIFICATIONS 


We reserve the right, at our discretion, to change, modify, add, or remove portions from this policy at any time. However, if at any time in the future we plan to use Personal Information in a way that differs from this policy, we will post such changes here. Your continued use of the Site and services following the posting of any changes to this policy means you accept such changes. Please check this page periodically for changes to this Privacy Policy. 

 

COMMUNICATIONS WITH COMPANY


Consent

By providing your email address to us, you expressly consent to receive emails from us. We may use email to communicate with you, to send information that you have requested or to send information about other products or services developed or provided by us, provided that, we will not sell or give your email address to another party to promote their products or services directly to you. We give you the option to unsubscribe from these communications from us.

 

No Confidentiality

Any communication or material you transmit to us by email or otherwise, including any data, questions, comments, suggestions, or the like is, and will be treated as, non-confidential and nonproprietary. Except to the extent expressly covered by this policy, anything you transmit or post may be used by us for any purpose, including but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting. Furthermore, you agree that we are free to use any ideas, concepts, know-how, or techniques contained in any communication you send to us without compensation and for any purpose whatsoever, including but not limited to, developing, manufacturing and marketing products and services using such information.

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